Thursday, March 16, 2017

Why Your Business Needs A Chat bot

Recently we have been discussing to add a chatbot for our new venture and that lead me to write this article on why a business will need a chatbot and what are the advantages of it.

What is a Chat bot?


In a very simple definition, a chat bot is a computer program designed to simulate conversation with human users, especially over the Internet.


So yes a chat bot is nothing but a computer program which can handle communication with users over the internet using the smart and artificial intelligence programmed in it by the developers. So in a way chat bot is your virtual customer care executive which does not exits in real life but it's in computer. Many of the businesses and website have real time talk to customer care on their website. You start a chat and in few moments you got a reply from one of the executive. But may times it's not human it's bot replying to your queries and helping you in finding a solutions to your problem. It talks like human, it behaves like human and it lead conversions like human but the fact is it's chat bot program which is replying to you. Many of the businesses are using the chat bots successfully and many of the companies are developing chat bots. Real challenge right now in chat bot development is that you have to make it really really smart to handle all types of conversation and with the increasing use of Artificial intelligence, machine learning and deep learning, natural language processing chat bots are becoming smarter and smarter. Even smarter than human as well. 

One of the biggest trends in social media, specially social messaging apps, are bots and bot stores. Technology analysts predicted that bot stores will be the biggest thing since the rise of app stores. in 2017 we will see many developments on chat bots. Most of the businesses will opt for chat bot services to improve their business practices and customer care. Here are some reasons on Why Your Business Needs a Chat Bot

1) 24 X 7 Customer care


Computer do not eat, computer do not sleep, it needs only constant power to be on for 24 X 7 hours. So if you are using chat bot for the customer care, your customers will get 24 X 7 hours services. They can contact you any time and your bot will reply to them on behalf of you. This way your customer will be much satisfied and you can attend customers queries across the globe and different time zones. You don't need a call center and team of executives to handle it and it's cost effective too as you don't have to pay salary to customer care executives and do not need to invest in customer care center infrastructure, just invest in a chat bot and it will work for you all the time.

2) Better Customer Engagements with Buying Influence


Most of the companies selling online their services and products are using chat bots customer engagement. A customer browsing through your websites, products and services online on your website and chat bot can give more options to your customers based on customer preference and it will be more interactive experience to your customers and users as they feel it as a very personalized approach and they will be happy with this and you will get better customer engagements with this. Also chat bot can ask for the user preferences like what style they want and what brand they want and based on that, it will suggest the buying options thus influencing customer with more buying options.

3) Boost Social Media Engagement


In April, Facebook announced it would be opening up its increasingly influential Messenger platform in beta — and allowing brands to start using chatbots there. Not only can this help brands to achieve better sales, but it’s also a natural way with which to bolster social media engagement. By deploying a useful chatbot on Facebook, you’ll be far more likely to attract users on to your business page – where you are hopefully already bending over backwards in order to drive sales and engage with consumers on a personal level.


4) Simplify Your Business Processes


A chat bot is not just for the customer care and sales, it can even help you with your businesses. A custom chat bot designed for your business can help you simplify your business processes and let you be more productive in your business. A chat bot can also take business decisions based on certain parameters and help you in maintaining flow of your business.

In a way, chat bot is going to take industry by storm in upcoming years and chat bot will act as


  • Your lawyer
  • Your personal stylist
  • Your personal assistant
  • Your doctor
  • Your financial advisor
  • Your teacher
  • Your Accountant


and many more you can imagine.

Saturday, March 11, 2017

5 Best Examples of Internet of Things in Real Life

What is the Internet of Things?




Now a days we hear lot about this phrase, Internet of Things or IOT. The IoT refers to the connection of devices other than typical fare such as computers and smartphones to the Internet. So any device other which is able to communicate with Internet can be referred as IOT. So your smart car, wearable devices like heart monitors, your kitchen appliances or your smart TV can be considered as IOT as it's able to communicate with internet for different purposes. So a network of internet-connected objects able to collect and exchange data using embedded sensors and any stand-alone internet-connected device that can be monitored and/or controlled from a remote location is considered as Internet of Things. IOT is really growing in market. HP did a small survey in which they estimated the rise of connected devices over the years and the results are surprising. By 2025 1 trillion devices will be connected to internet. These devices will bridge the gap between physical and digital world to improve the quality and productivity of life, society and industries. 

Here are 5 Best Examples of Internet of Things in Real Life

1) Intelligent Fridge by Samsung


The ‘Family Hub’ refrigerator is equipped with a 21.5 inch HD LCD resolution screen, which allows consumers to use a calendar, post content, pin photos or write your notes. Additionally, you can look inside their fridge at any time with the help of cameras that are embedded in the fridge itself. Lastly, healthcarethe consumer can use the fridge to purchase things online, manage recipes and compile and compare shopping lists. You can read more about it from following link.


2) Apple / Samsung Smart Watch

And the most talked company of gadgets and devices. Apple has changed the world with its inventive and ultra-modern devices. Be it phones, laptops or any other electronic device, Apple has itself strongly established. The Apple watch is the example of how advanced the technology is at Apple. Apart from time and date, the Apple watch enables you to keep a track record of your health and daily activities.  Samsung also have launched the smart watch samsung gear S3 to take on Apple watch. You can read more about this at following links.


3) Philips-Hue Bulbs


Philips hue bulbs have now stepped into a new stage of innovation with these smart bulbs. Linked with your mobile phones, you can now actually control the intensity of lights on your fingertips. The combination of bulb with mobile technology is next thing for your home. Instead of going for different watt of bulbs to suit the mood and the environment, simply change the intensity from dim to medium to full using your phone. You can read more about it from following link.

Philips-Hue


4) Connected Mascara by L’Oreal


L’oreal is working on interactive cosmetics, able to give its customers a useful how-to content. Imagine your mascara suggests you what type of make-up should you choose to match your outfit. Insane? Actually, it may become part of our everyday reality pretty soon. You can read more about it from following link.

Connected Mascara


5) Mimo Monitors

They have been around for some time now. Mimo Monitors are not only affordable but also presents a new technology. Used for several business purposes, this loT has been making things easier, simpler and is said to be very productive. But now Mimo Monitors offers something unique and unexpected. The technology now enables you get updated to your baby’s body position, their breathing level, body temperature, response to activities and health.  More you can read it following link.

Smart Baby Nursery

It's All About Object Oriented Programming (OOP / OOPS)

Hello and welcome to next post of the series "Freshers to Professional" blog. In case you missed previous blogs, you can read here.

Part 1 : Because All The Leaders Were Developers Once
Part 2 : Some of the Greatest Programmers of All Time
Part 3 : How to be a Good Developer and Professional

Now we will cover some of the basic fundamentals that you should be clear with, when you start your carrier as fresher. In this post we will see about Object Oriented Programming commonly referred as OOP or OOPS.


This is most important fundament of software engineering now a days. When I interview a freshers of the post of the developers, this is my first question to them. "Tell me Three Main Principles of Object Oriented Programming". When someone fails to answer this question, I do not go further in interview and let them go. In my opinion every fresher should know about concepts of OOP. That's the crux of software development. Now a days no matter what language you use, all of them supports OOP. Be it JavaScript, PHP, C# or Java or anything all of them support OOP only implementation if different and if you are clear with fundamentals of OOP then you can implement in any of the languages. As fresher this is what is expected from you and that's why language like C++ and Java is included in almost all the courses of Computer science.

During my tenure in IT industry, I have interviewed many freshers and very few time I get satisfactory answer on concept of OOP. Some freshers knows only the name of concept but they can not explain it further. Some of them can explain it but with great confusion. When I ask them why they don't know about it, they say "We think it's not important" Now that's the biggest mis understanding. OOP is followed in most of the development in business applications. So you should be clear with fundamentals of OOP.

Why OOP was introduced?

Object oriented programming concept was created because of the need to overcome the problems that were found with using structured programming techniques. In earlier days programmers used to write many lines of code because OOP was not there. With the the OOP number of lines of codes is reduced because it makes your code reusable and easy to maintain. Any business application is going to change over the period of time and these changes should be easy to do. With OOP it is possible now. Major frameworks are built on concept of OOP and when you are using that framework, you should be knows how the OOP is used in there. Then only you will be able to work with it. Major software design patterns like MVC also works on OOP.  So no matter what language you use, OOP is involved in it. So it is required that you understand OOP concepts and use it in your work.

Also there are other advantages of OOP


  • Code Reusability
  • OOP  provides a clear modular structure for programs
  • OOP makes it easy to maintain and modify existing code 


Now lets see the three main principles of OOP.

Abstraction / Data Encapsulation / Data Hiding

Encapsulation is an Object Oriented Programming concept that binds together the data and functions that manipulate the data, and that keeps both safe from outside interference and misuse. Implementation details of a class are kept hidden from the user. The user can only perform a restricted set of operations on the hidden members of the class by executing special functions commonly called methods.

So for the simple example, when you implement a class and define private members of the class, those members will be accessible only inside of the class. If you want to expose some of the functions and members to outside world, it will be declared as public. Here are some of the key things related to Abstraction / Data Encapsulation


  • Class
  • Abstract Class
  • Static Class
  • Static Methods
  • Modifiers like public, private
  • Constructor
  • Friend Functions

I will not give details about it as there are tons of articles available over the internet.

Inheritance

One of the most important concepts in object-oriented programming is that of inheritance. Inheritance allows us to define a class in terms of another class, which makes it easier to create and maintain an application. This also provides an opportunity to reuse the code functionality and fast implementation time. When creating a class, instead of writing completely new data members and member functions, the programmer can designate that the new class should inherit the members of an existing class. This existing class is called the base class, and the new class is referred to as the derived class.

Here are some the key things related to Inheritance.


  • Single Inheritance
  • Multiple Inheritance
  • Multilevel Inheritance
  • Hybrid Inheritance
  • Overriding
  • Modifiers


Polymorphism 

Polymorphism is the ability of an object to take on many forms. The most common use of polymorphism in OOP occurs when a parent class reference is used to refer to a child class object. One function with different parameters is also referred as polymorphism. Polymorphism usually comes to picture when we use inheritance and when we have parent and child class relationship.

Here are some the key things related to Inheritance.


  • Method Overriding
  • Method Overloading


So learn about OOP understand it's principles and other related stuff mentioned above if you want to establish yourself as good developer.